Return Policy
Econiko Return Policy
At Econiko, your satisfaction is our top priority. We are committed to providing high-quality products that you will love. If you're not fully satisfied with your purchase, our return policy ensures a smooth and transparent process.
30-Day Return Period
- You have 30 days from the date of delivery to initiate a return for any item purchased from Econiko.
Return Conditions
- Item Condition: Must be in new, unused condition with no signs of wear, damage, or alterations.
- Original Packaging: All returns must include original packaging, inserts, components, and accessories.
- Assembly: Products requiring assembly must be returned unassembled.
- Non-Returnable Items: Clearance items ending in $0.50 are final sale; items ending in $0.95 can be returned. Gift cards and special orders are final sale.
- Non-Refundable Fees: Route protection, added shipping fees, and upgraded delivery fees are non-refundable.
Econiko reserves the right to refuse returns or charge restocking fees for items that do not meet these conditions.
Inspection & Refunds
- Inspection: All returned merchandise is inspected within 72 hours of arrival at our warehouse.
- Refund Processing: Refunds are processed within 5 business days of approval. Please allow up to 10 business days for the refund to appear on your credit statement.
Exchanges
- We currently do not offer direct exchanges. Please place a new order for the desired item and initiate a return for the item you wish to exchange.
Return Shipping & Fees
- Customers are responsible for return shipping costs. These will be deducted from the refund amount.
- Econiko will provide return shipping labels and instructions upon request.
Incorrect or Damaged Items
- Report any issues within 48 hours of delivery. For damaged items, please include photos of the damage and packaging.
Color & Measurement Note
- Color Variations: Slight color differences may occur due to monitor settings and natural material variations.
- Measurements: Please review product dimensions carefully before ordering. Orders canceled due to sizing issues may incur restocking fees.
How to Initiate a Return
- Fill out the Return Form on our website.
- Obtain a Return Authorization by contacting us. Follow the provided instructions for your return to be accepted.
Contact Us
- Econiko LLC
- 1170 NJ-33, Hamilton Township, NJ 08690, USA
- Phone: +1 365-651-2524
- Email: support@econiko.com
Thank you for choosing Econiko! We appreciate your understanding and cooperation with our return policy. If you have any questions, please don’t hesitate to reach out.